Incidents · Compliance · Health & Safety · Repairs · Disputes

Monitor every issue across
your entire portfolio

Property incidents, compliance failures, repair backlogs and tenant disputes — tracked, investigated and resolved in one system. Built around UK health and safety Law, RIDDOR and RICS guidance.

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RIDDOR incident tracking
Compliance health grid
Full audit trail

The problem with spreadsheets and email

When incidents are logged in emails, spreadsheets or paper files, things get missed. Compliance certificates expire without anyone noticing. Repair requests sit in inboxes. Disputes escalate because there is no audit trail. And when the regulator or a solicitor asks for evidence, you are left scrambling.

43%
of landlords have missed a compliance deadline at least once
NRLA survey
£30k
average cost of an unresolved property dispute reaching tribunal
Property Tribunal Service
10 days
deadline for reporting RIDDOR incidents to the HSE
HSE Guidance

What Keyvant monitors

One system for every property issue

Incident logging

Log health and safety incidents, near misses, environmental hazards, contractor accidents and tenant complaints. Record severity, injuries, witnesses and immediate actions taken.

Compliance monitoring

Track Gas Safety, EICR, EPC, Fire Risk Assessments, Legionella, PAT testing and HMO licensing. Colour-coded health grid with automatic expiry warnings across your entire portfolio.

Repairs and maintenance

Every repair from report to completion. Contractor details, costs, priority levels, target dates. Tenants can submit repair requests directly without needing a login.

Disputes and legal log

A timestamped audit trail of disputes, legal challenges and insurance claims. Record counterparties, solicitors, outcomes and link to the affected property.

RIDDOR and authority reporting

Flag RIDDOR-reportable incidents automatically based on category and severity. Record HSE references, authority notifications and regulatory correspondence in one place.

Root cause and corrective action

Investigate every incident properly. Document root cause analysis, corrective actions, deadlines and completion dates. Build a defensible record for audits and inspections.

Real scenarios

How property professionals use Keyvant

Residential landlords

The situation: A tenant reports damp in a ground floor flat. You need to log it, instruct a contractor, track the repair, check it does not trigger a Housing Health and Safety Rating System hazard, and keep a record in case of a future claim.

With Keyvant: Log the incident, link it to the property and tenant, track the repair through to completion, and store the full audit trail — all in one system.

Commercial property managers

The situation: A visitor slips on a wet floor in a managed office building. You need to record the incident, check if it is RIDDOR-reportable, notify the HSE if required, and document the corrective action.

With Keyvant: Keyvant flags RIDDOR-reportable incidents automatically, prompts you to record the HSE reference, and tracks the corrective action through to completion.

Housing associations

The situation: An expired gas safety certificate across multiple properties in a managed portfolio. You need to identify the gaps, instruct engineers, track certificates coming in, and prove compliance to the regulator.

With Keyvant: The compliance health grid shows every property at a glance. Expired certificates are flagged in red. Track renewal status, contractor details and certificate references without spreadsheets.

Estate managers

The situation: Managing fire risk assessments, service charge disputes and contractor SLAs across a mixed commercial and residential estate.

With Keyvant: Keyvant handles compliance tracking, dispute logging, service charge management and incident reporting in one platform — designed for mixed-use estates from the start.

Built around UK regulation

Compliance is not optional

Keyvant is designed around the regulations that govern UK property management. Every feature reflects real statutory requirements.

RIDDOR 2013
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013

Incident logging prompts RIDDOR classification and HSE reference tracking.

HHSRS
Housing Health and Safety Rating System (Housing Act 2004)

Incident categories map to HHSRS hazard types for residential properties.

MHSWR 1999
Management of Health and Safety at Work Regulations 1999

Root cause analysis and corrective action tracking supports your duty to assess and manage risk.

RRO 2005
Regulatory Reform (Fire Safety) Order 2005

Fire incident logging and fire risk assessment tracking in one system.

Gas Safety 1998
Gas Safety (Installation and Use) Regulations 1998

Annual gas safety certificate tracking with automatic expiry warnings.

EICR 2020
Electrical Safety Standards Regulations 2020

Five-year EICR cycle tracking with remediation deadline monitoring.

Every feature. Every plan. From £55.

Incident logging, compliance tracking, repairs, disputes, RIDDOR reporting, root cause analysis and corrective action tracking are included on every plan. No add-ons, no feature gating.

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Frequently asked questions

What types of incident can I log?

Anything that affects your property or tenants — health and safety incidents, fires, floods, gas leaks, structural damage, pest infestations, asbestos exposure, legionella risks, slips and falls, contractor accidents, near misses, security breaches, anti-social behaviour, environmental hazards, tenant complaints and regulatory notices.

Does Keyvant handle RIDDOR reporting?

Keyvant flags incidents that are likely to be RIDDOR-reportable based on category and severity. It prompts you to record the HSE reference number and date reported. You still submit the RIDDOR report directly to the HSE — Keyvant keeps your records in one place.

Can tenants report issues directly?

Yes. Keyvant includes a tenant repair request portal. Tenants submit repair requests via a unique link for their property — no login required. Requests appear in your dashboard alongside your internal repairs log.

How does the compliance health grid work?

Every property is shown in a grid with columns for Gas Safety, EICR, EPC, Fire Risk and HMO Licence. Each cell is colour-coded: green (valid), amber (expiring within 90 days), red (expired) or grey (no record). You see your entire portfolio compliance status at a glance.

Is there an audit trail for disputes and legal issues?

Yes. The disputes and legal log records every issue with timestamps, counterparties, solicitor details, status updates and outcomes. Each entry is linked to a specific property for a complete history.

What does it cost?

Every plan starts at £55 for the first 30 days. Essential (up to 20 properties) is £125/month, Professional (21-50) is £175/month, Portfolio (51-100) is £275/month. All features are included on every plan — incident logging, compliance tracking, repairs, disputes and everything else.